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Case Study: Porsche Asia Pacific
Problem:

Retaining existing customers is cheaper than attempting to acquire new ones. We took the one less travelled road by engaging a boutique management consulting firm – VK Transformation (VKT) to help us dissect, better understand our customers and their decision-making journey to drive business growth.

Proposed Solution:

The VKT team not only met our expected key deliverables but were also able to uncover key insights and provide compelling recommendations.

Outcome:

This helped our business units to have a clear comprehension of what they need to do to retain customers.

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- Dr. Henrik Dreier, General Manager

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