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Case Study: Porsche Asia Pacific
Problem:
Retaining existing customers is cheaper than attempting to acquire new ones. We took the one less travelled road by engaging a boutique management consulting firm – VK Transformation (VKT) to help us dissect, better understand our customers and their decision-making journey to drive business growth.
Proposed Solution:
The VKT team not only met our expected key deliverables but were also able to uncover key insights and provide compelling recommendations.
Outcome:
This helped our business units to have a clear comprehension of what they need to do to retain customers.
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